Shopify request a quote, fixed.

Shopify B2B ships without quoting. Here is exactly what draft orders cover, where they stop, and how the Buying Tools module closes the gap.

Does Shopify have a request a quote feature?

No. Shopify's B2B feature overview lists companies, catalogs and pricing, payment terms, draft orders, themes, analytics, Flow, and APIs. Quoting is not on the list, and the full native feature list contains no quote request, quote builder, or quote negotiation capability. The developer docs confirm the same feature set. A buyer on a Shopify B2B storefront has no way to say "give me a price on this" without going through checkout.

That gap matters because quoting is where wholesale deals actually happen: a buyer names quantities, your team names prices, and the agreed numbers become an order. Shopify covers fragments of that flow through draft orders. It does not cover the flow itself. The full teardown lives in our KB chapter on quoting on Shopify B2B; this page is the fix.

What does native Shopify give you instead?

Two paths, both built on draft orders, both available on every plan that supports B2B (Basic, Grow, Advanced, and Plus):

1. Draft order as manual quote. Your staff builds a draft order for a company, sets custom negotiated prices per line, and sends it as an invoice with a secure checkout link. The buyer pays, or the merchant marks it complete.
2. Checkout to draft. A per-company-location setting ("Submit all orders as drafts for review") replaces the Pay button with Submit for approval. No payment is collected; the order lands in admin Drafts with prices locked until you approve it or send an invoice.

Map those against what a real quote workflow needs and the gap is visible:

Where do draft orders stop?

Everything below is documented Shopify behavior, cited to the source:

• No buyer initiation. Checkout to draft is a review flow, not a quote request: the buyer must build a cart and submit it through checkout at catalog prices.
• Three statuses, no history. Draft orders carry exactly OPEN, INVOICE_SENT, and COMPLETED. Shopify documentation exposes no revision history or counter-offer mechanism, so every edit overwrites the last.
• No expiry. The draft order schema has no quote-valid-until field. reserveInventoryUntil expires an inventory reservation, not a price. And drafts created on or after April 1, 2025 are purged after one year of inactivity.
• All or nothing per location. Checkout to draft applies to every order a company location places. Conditional rules, such as review only for carts over $5,000, require building a Payment Customization Function: code, not a setting.
• Line item ceiling. A draft order accepts a maximum of 499 line items via the GraphQL API.

For the complete inventory of native constraints across companies, pricing, terms, and checkout, see the Constraints Ledger.

Is a Shopify quote app the answer?

The App Store has a dedicated Pricing quotes category with 162 apps. The category's own description states the pattern: "Invite customers to request a quote. Once you agree on a price, convert it into an order instantly." In practice that means a request-a-quote form, often paired with hidden prices, that converts an inquiry into a draft order.

That pattern solves lead capture. It does not solve B2B quoting. The typical form-first app is not connected to the buyer's contract pricing, does not track quote status through negotiation, does not put the quote in the buyer's account next to their orders and invoices, and gives your sales team no margin guardrails while they price the deal. If your buyers are companies with negotiated terms rather than anonymous visitors asking for a price, the form-first tools stop short of the workflow you actually run.

The fix: quoting in the Buying Tools module

B2B Supercharge adds quoting to Shopify B2B as the flagship of its Buying Tools module. The workflow, end to end:

• Build. Your team builds quotes line by line, with list price and quoted price side by side, against margin floors. A discount tier applies across the quote, and the margin stays visible while you price it.
• Send. The quote goes to the buyer inside their Shopify customer account. No email threads, no PDF attachments, no re-keying.
• Track. Every quote carries a status your team can see at a glance: building, sent, accepted, converted.
• Convert. The buyer accepts, and the quote becomes an order at the quoted prices.

Quoting ships alongside the rest of Buying Tools: a quick order pad for SKU-based entry, CSV upload that turns a buyer's spreadsheet into a validated cart, saved carts shared across the buyer's team, and a live pricing API that serves each buyer's real contract price to punchout and procurement systems. Contract pricing itself is covered in the KB chapter on live pricing beyond price lists.

What happens after the quote?

The quote does not end at the order. With the ERP & CRM Integrations module, quote line items and status sync two-way with HubSpot or Salesforce, so a quote in Shopify is a deal in your CRM. Sales reps working accounts by phone can build and edit carts on a buyer's behalf through the Sales Rep Toolkit, with every action logged. And because B2B Supercharge is built on Shopify's native B2B foundation, orders, checkout, and payment terms stay exactly where Shopify puts them; see the KB chapter on B2B checkout and draft orders for how those flows work underneath.

Frequently asked questions